FAQ
Frequently Asked Questions
Have questions? We've got answers. If you don't find what you're looking for, feel free to contact us directly.
Shipping
1. How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, standard delivery takes 5–10 business days within the contiguous US. Large outdoor furniture items shipped via freight may take 7–20 business days. You'll receive a tracking email as soon as your order is on its way.
2. What are the shipping costs?
Shipping costs are calculated at checkout based on item weight and destination. Outdoor furniture may carry separate freight charges. Free standard shipping is available on qualifying orders.
3. Do you ship outside the contiguous US?
At this time, we ship to the contiguous 48 states only. We do not currently ship to Alaska, Hawaii, or US territories.
Products
4. What types of flower pots do you offer?
| Type | Material | Best For | Features |
|---|---|---|---|
| Terracotta Pots | Clay | Traditional gardening | Porous, breathable for roots |
| Ceramic Pots | Glazed ceramic | Decorative indoor/outdoor | Waterproof, colorful |
| Plastic Pots | BPA-free plastic | Lightweight & budget-friendly | Durable, self-watering options |
| Metal Pots | Steel, aluminum | Modern decor | Rust-resistant coatings |
| Self-Watering Pots | Plastic/ceramic | Busy plant owners | Built-in water reservoir |
5. What types of gardening tools do you offer?
| Tool | Best For | Features |
|---|---|---|
| Trowels | Digging & planting | Ergonomic handles, stainless steel blade |
| Pruners | Trimming stems & branches | Bypass or anvil style, rust-resistant |
| Gloves | Hand protection | Breathable, thorn-resistant |
| Weeders | Removing weeds | Long handle, claw design |
| Transplanting Spades | Moving plants | Narrow blade for precision |
6. What types of outdoor chairs do you offer?
| Type | Best For | Features |
|---|---|---|
| Folding Chairs | Camping & portable use | Lightweight, includes carry bag |
| Adirondack Chairs | Patio & garden | Weather-resistant (HDPE or wood) |
| Rocking Chairs | Porch relaxation | Comfortable, gentle rocking motion |
| Dining Chairs | Outdoor dining | Stackable, aluminum frame |
Care & Maintenance
7. How do I care for my flower pots?
- Terracotta: Rinse with water and a soft brush. Avoid freezing temperatures, as clay can crack.
- Ceramic: Hand wash with mild soap. Avoid sudden temperature changes.
- Plastic: Wash with soap and water. Store away from direct sunlight to prevent fading.
- Metal: Wipe with a damp cloth. Check periodically for rust and touch up as needed.
8. How do I care for my gardening tools?
- Clean after each use to prevent rust and soil buildup.
- Dry thoroughly before storing.
- Sharpen blades periodically for best performance.
- Apply a light coat of oil to moving parts.
- Store in a dry, sheltered location.
9. How do I care for my outdoor chairs?
- Wood: Clean with mild soap and water; apply a protective sealant annually.
- Metal: Wipe with a damp cloth; inspect for rust; store indoors during winter months.
- HDPE (plastic lumber): Wash with soap and water — no additional maintenance required.
- Cushions: Spot clean as needed; store indoors when not in use.
Safety & Standards
10. What safety standards do your products meet?
- Gardening Tools: ASTM F2790 (hand tools), where applicable.
- Outdoor Chairs: ASTM F2288 (outdoor furniture stability).
- Flower Pots: FDA food contact standards for self-watering pots intended for edible plants.
Payments
11. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.
Still have questions? Contact our team — we're happy to help!